About Windows issue, I prepare for you new “ztc.js” file that you have to replace in this path:
After replacing this file, you can start again the installation (if you press F12 during installation you can expand js objects to better visualize single voices that are not displayed in text file).
Let me know if this can help you
@Alberto and @Anthony,
about your MacOS, I prepare for you new “app.js” file that you have to replace in this path:
Please let me know if this can fix your problem or post me new error log messages, if there are.
Many many thanks. It works on Mac Pro. Now I test in Win64
I’m testing with new ztc.js file…
Commenting out the line app.update_uninst_menu() that is not in the if statement fixed the issue for me, many thanks as this fix came in time for me to work with my son on this during my vacation.
Now all ok with the installation in win64.
But when I launch Zerynth the app and menus are ok but this message comes out:
I’m running Mac OS 10.12.5 (Sierra). Downloaded Studio and installed it by copying it to the APplications folder. The first time I tried to run it, as expected it asked me whether I wanted an online or offline installation. I selected online, and things seems to go OK, but then the application crashed. Now it crashes reliably on each startup:
I replaced the app.js file as recommended, and all was well. A new release that fixes this error would be welcome when you get time …
I had Changed app.js also on Mac of my son (with Maverick version of OS). He had the error. So on Mac with El Capitan (my Mac) all ok, on Mac with Maverick (my son) he continue to have errors and the same on my win64 as I explained above. Thanks if you can do something next week as my son is working on particle photon and he is not able to recognise it due to the error
our next release (coming very soon) will fix the MacOS installation issue related to “Item to be inserted into menu already is in another menu” error.
Regarding the “Unexpected end of JSON input” error (1) in Windows machine and the software crash (2) on Mavercks MacOS distribution, I need more info:
- please post me all error messages coming out from installation after changing the app.js file.
(see pdf file attached - I remove the token with my credentials google+)
What it displays is that C:\Users\Alberto\zerynth2\cfg\token.json’ is not present (and it is true!!) and the following message:
In any case in the pdf file you can find all what you have requested
Let me know
Here the problem in Mac pro OS X ver.Maverick 10.9.5. It is not a problem of installation but no device are displayed in the menu “Target”.
Added 2 tiff files with the log of js console (the second follows the first because it was impossible to display in one shot)
Here the pdf files
Analyzing your console log in Windows machine, it seems the same problem you had during installation.
Now these new files are available for new installations, so you can remove your Zerynth Studio instance and install it again from scratch.
To uninstall completely Zerynth Studio from Windows machine you have to:
1. navigate in your user folder and delete “zerynth2” folder;
2. navigate in your “Control Panel\Programs\Programs and Features” and uninstall Zerynth2.0 software.
NB: you have to download again the ZerynthInstaller.exe from our website and execute the Online installation (Offline packages with this patch will be available soon).
Let me know
Win64 installation ok. Thank you so much!!
Now we try again with the Maverick installation. If it does not work we’ll try to update OS
Hi. We try to install again but the result is the same.
Really checking the log it seems that the problem is on json.parse in update_checker. We did the command ztc device discover but we had no result. Is that behaviour that you expect?
Yes, unfortunately :s .
We suggest you to upgrade your Mavericks distribution to a more recent one. Zerynth Studio runs correctly from OS X Yosemite on.